Heritage Investors’ Privacy Policy

Heritage Investors has adopted this privacy policy with recognition that protecting the privacy and security of the personal information we obtain about our customers is an important responsibility. We also know that you expect us to service you in an accurate and efficient manner. To do so, we must collect and maintain certain personal information about you. We want you to know what information we collect and how we use and safeguard that information.

The Information We Collect:

We collect certain nonpublic information about you (“Customer Information”). The essential purpose for collecting this information is to allow us to provide advisory services to you. Customer Information we collect may include:

  • Information that you provide on applications or other forms. This Customer Information may include personal and household information such as income, spending habits, investment objectives, financial goals, statements of account, and other records concerning your financial condition and assets, together with information concerning employee benefits and retirement plan interests, wills, trusts, mortgages, and tax returns.
  • Identifying information such as your name, age, address, social security number, etc.
  • Information about your transactions with us, or others (e.g., broker-dealers, clearing firms, or other chosen investment sponsors).
  • Information we receive from consumer reporting agencies (e.g., credit bureaus), as well as other various materials we may use to provide an appropriate recommendation or to fill a service request.

The Heritage Investors’ website also collects public information in two forms: visitor logs (cookies) and visitor-submitted contact information.

Like most websites, basic demographic data and user data like page visits are stored in the form of cookies in your browser. This generic information might be viewed by the Heritage Investors’ staff and limited number of select contractors to improve the website’s functionality, and to better educate you. 

The website also stores the information you have submitted to us using contact forms or by subscribing to email newsletters. As with all information you share with us is stored with your security and privacy in mind.

Any newsletter subscription can easily be opted-out by clicking the “unsubscribe” link in the footer of the email or by making a request using our contact form. Please note, if you unsubscribe from a newsletter, you will still receive transactional email from the Heritage Investors’ staff. This email is used for basic communication, reporting, and servicing of your accounts.

Security of Your Information: 

We restrict access to your nonpublic personal information to those employees who need to know that information to service your account. We maintain physical, electronic and procedural safeguards that comply with applicable federal or state standards to protect your nonpublic personal information.

Information We Disclose: 

As required or permitted by law, we disclose the nonpublic personal information we collect about our customers: (i) to persons necessary to effect the transactions and provide the services that our customers authorize, such as broker-dealers, custodians, independent managers etc.; (ii) to persons assessing our compliance with industry standards (e.g., professional licensing authorities, etc.); (iii) our attorneys, accountants, and auditors; or (iv) as otherwise provided by law. We are permitted by law to disclose the nonpublic personal information about you to governmental agencies and other third parties in certain circumstances (such as third parties that perform administrative or marketing services on our behalf or for joint marketing programs). These third parties are prohibited to use or share the information for any other purpose.

Information We Disclose to Affiliated Third Parties:

We disclose the following information to affiliated third parties for the purpose of Account Aggregation. The affiliated third parties to whom we disclose this information might include: Calendly, Orion, Riskalyze, eMoney, AdvicePay, or MAUS Business software.

Opt-Out Right:

If you prefer that we not disclose non-public personal information about you to affiliated third parties, you may opt out of those disclosures, that is, you may direct us not to make those disclosures (other than disclosures permitted by law). If you wish to opt out of disclosures to affiliated third parties, you can call our main number 865-690-1155 and ask to speak to the Chief Compliance Officer, or complete the section below and fax a copy of this document to 865-690-1003, attention Chief Compliance Officer.

_____ I do not want you to share my nonpublic personal information with affiliated parties.

Signed: _______________________________
Date: ______________________
Print Name: ___________________________

Former Clients:

If you decide to close your account(s) or become an inactive customer, we will adhere to our privacy policies, which may be amended from time to time.

Changes to Our Privacy Policy:

In the event there was to be a material change to our privacy policy regarding how we use your confidential information, we will provide written notice to you. Where applicable, you would be given an opportunity to limit or opt-out of such disclosure arrangements.

For more information call our main number 865-690-1155 and ask to speak to the Chief Compliance Officer.