Contact Us

Get in Touch

Whether you have a question about one of our reviews, want to flag an update to a platform's terms, or simply need help understanding how sweepstakes casinos work, the Sweeps team is here to help. Use the details below to reach us — we read every message and aim to respond within two business days.

How to Reach Us

The quickest way to contact us is by email. Send your enquiry to [email protected] and include as much detail as you can so we can give you a useful reply.

We are an independent editorial team. We review, research and compare sweepstakes casino platforms across the US to help players make informed decisions — we do not operate any gaming services ourselves, and we cannot access your account on any platform or process redemptions on your behalf.

What We Can Help With

• Questions about how sweepstakes casinos and the dual-currency model work
• Clarifications on any review, rating or platform write-up on this site
• Reporting outdated information — welcome offers, state eligibility, redemption terms
• General questions about Sweepstakes Coins, Gold Coins and how prize redemption works
• Feedback on site content, including corrections or suggestions
• Press or partnership enquiries addressed to the editorial team

What We Cannot Help With

Because we are an independent comparison and review site, there are some things that fall outside what we are able to do:

• Account issues — if you have a problem with a specific platform (a blocked account, a pending redemption, a login issue), you will need to contact that platform's own customer support team directly.
• Legal or tax advice — prize redemptions may be subject to federal and state tax obligations. We are not qualified to advise on your individual tax situation; please consult a tax professional or refer to IRS guidance.
• State eligibility rulings — sweepstakes casino availability changes frequently at the state level. We keep our information as current as possible, but always verify with the operator before signing up.

Responsible Play

If you are concerned about your own play habits or those of someone you know, please visit our responsible gambling resources page. It lists organisations and tools that can help.

About This Site

Sweeps (heritageinvestor.com) is an independent affiliate review site covering new and established sweepstakes casinos in the US. Our editorial ratings and rankings are based on our own research and are not for sale. We may earn a commission when a reader registers with a platform through a link on this site — that commercial relationship does not determine how platforms are rated or ranked. You can read more on our About Us page, and our full Terms and Conditions set out how the site operates in detail.

Response Times

We do not offer live chat or phone support. Email is the only channel monitored by the editorial team.